About Us

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Q: Who are you?
A: We're Amberquip with over twenty five years experience of our products at prices customers love.
Q: Why should I shop with you?
A: Behind our website and eBay store we have a team of specialists who understand our products to ensure we give you top quality support.
Q: I like your products but do not have the skills or time to install them, can you help?
A: Yes, we can install any of our products at your premisis, just contact us for a quote.

Q: Will I receive confirmation of my order?
 A: Once you have purchased your product you will receive a confirmation email from eBay and a confirmation email from PayPal when we have received your payment.
Q: What if I have a problem with my order?
A: If you have a problem purchasing something through our eBay store you can contact us using the regular eBay message centre or click the “Ask a question” button at the bottom of all eBay listings and we’ll do our best to help. Alternativly call our help line on 0121 288 1321.
Q: What information do you collect and how is it used?
A: We collect any information you enter necessary to complete your purchase this information allows us to process your order, maintain guarantee records and comply with legal requirements. All personal information we collect will beused in accordance with the Data Protection Act 1998